www.fmworks.com                       October 2004                         800-942-8293
In This Issue: WELCOME SUCCESS STORIES · Implementation at St. Mary’s Medical Center · Austin Independent School District NEW FEATURES PM EXPLORER: New Tree Control and Structure for Equipment	x	IN THE NEWS · IFMA World Workplace October 17-19 · Asbuilt Hosts FM Works at the Inland Empire Facility Engineering Show · FM Works Goes International
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WELCOME Welcome to those of you who are new users and are receiving this newsletter for the first time.  We hope you enjoy it. We also welcome the following sites to the rapidly growing FM Works family:             ABRO, Warminster, United Kingdom             BAE Systems, Wayne, NJ             BAE Systems, Greenlawn, NY             City of Hope Medical Center, Duarte, CA Commonwealth of Kentucky, Frankfort, KY             Gemological Research Institute, Carlsbad, CA Idaho State University, Pocatello, ID SUCCESS STORIES Implementation at St. Mary’s Medical Center Early in 2003, St. Mary’s Medical Center in Athens, Georgia,  installed FM Works for on-demand maintenance only.  They selected FM Works with the intent of adding Preventive Maintenance as soon as equipment and building data could be gathered and input for implementation.  However by mid-year, they still didn’t see a time in the near future when their department resources would be able to do the PM implementation. After sharing his dilemma with his FM Works support representative, the Director of Facilities Management at St Mary’s, Tom Kruer, accepted a proposal to have the FM Works staff provide implementation services.  Upon receiving the data in its various formats from St. Mary’s, FM Works applied professional compilation and input methods and soon St. Mary’s was using FM Works for preventive and on-demand maintenance. Mr. Kruer reports that both applications of the system are going very well and providing all the expected advantages and more to the maintenance/ engineering operations at the medical center.  Tracking, accounting, reporting, and reduced documentation time are just a few of the money-saving benefits of FM Works that St. Mary’s is enjoying. MORE>> Austin Independent School District Austin Independent School District (AISD), a long time user of FM Works, reports high satisfaction and excellent grades from customers and users.  AISD uses FM Works district-wide and has web access from each of its 117 campuses to submit work requests and get status updates. AISD services over 12 million square feet of space, housing 78,000 pieces of equipment; and all of it is serviced using FM Works.  In the first month using FM Works, they processed over 8,000 work orders without a hitch.  Today they are still as pleased with the system and the high grades have only improved. AISD’s initial interest in FM Works was piqued by its relationship to ARCHIBUS/FM and the reports on maintenance activity that can be generated through AFM.  Together the two systems provide useful results not available through other products. MORE>> NEW FEATURES PM EXPLORER New Tree Control and Structure for Equipment FM Works has just released exciting new features in PM Explorer Version 2.8.1.2.  § Separate list/tree controls for PM Procedures and Equipment Schedules    The Preventive Maintenance Explorer component has been modified to use separate windows and tree controls for PM Procedures and Equipment Schedules.  This means that each can be used independently.  In addition, the use of separate lists for each dramatically improves performance when there is a large number of equipment items. § Improved structure and information for locating equipment using Equipment Standard and Equipment Use data.    In addition to separate control lists, the structure of the information about equipment has been improved to take advantage of the availability of Equipment Standards and Equipment Use information in the database.  § The detailed list of equipment is now synchronized with the Equipment Standard selected in the equipment tree control.    For equipment, the right hand pane of the screen now shows a detailed list of the equipment corresponding to the Equipment Standard currently selected in the Equipment tree on the left.  As previously, the equipment list in the right hand pane is display-only. MORE>>		IN THE NEWS Visit the FM Works Booth at the IFMA World Workplace October 17-19 in Salt Lake City The International Facility Management Association (IFMA) has selected Salt Lake City, Utah, as the site for its annual World Workplace conference and expo this year.  IFMA expects the gathering of FM professionals from around the world, October 17– 19, 2004, to be the largest ever, based on early registrations. FM Works will be hosting a booth at the Expo with demonstrations of the power and user-friendliness of FM Works and displays featuring the latest features that have been added to FM Works.  While you are in Salt Lake, please stop by our booth (1015).  Say “Hi” and take a look at the latest in CMMS. MORE>> Asbuilt Information Systems Hosts FM Works at the Inland Empire Facility Engineering Show October 27-28 in Ontario, CA Asbuilt Information Systems, LLC, of Woodland Hills, CA, has teamed up with FM Works to showcase their combined services and products at the IEFE ’04 trade show in Ontario on October 27 – 28, 2004.  Asbuilt is a very active FM Works business partner across southern California.  The Inland Empire Facility Engineering Show, IEFE ’04, is the marketplace for suppliers to showcase their latest products and services to decision makers throughout the Inland Empire.  With the current technologies and growth in this region, facility executives require an innovative expo like this to stay on top of the hottest products and services in order to make their facility a more efficient, profitable, safe and functional facility. Visit us at Booth 527 Ontario Convention Center 2000 Convention Center Way Ontario, CA 91764 Wednesday, October 27: 10 am – 2 pm Thursday, October 27: 10 am – 2 pm MORE>> FM Works Goes International We are very excited about deploying FM Works for our first international customer.  A large organization, with seven major sites throughout the United Kingdom, ABRO is an engineering service, repair and re-manufacturing organisation offering a worldwide capability to defence, emergency service and other governmental and non-governmental organisations. Capabilities range from small arms to battle tanks, from motorcycles to comercial fleet management, and binoculars to thermal imaging equipment. This ensures ABRO can uniquely offer customers a comprehensive one-point service, repair and re-manufacturing solution.  FM Works is being implemented to help maintain all of ABRO's facilities throughout the UK. FM Works is represented in the UK and Europe by MASS Systems which specialises in the development and distribution of high quality computer-based productivity and management solutions for facilities and estates managers, project managers and design professionals.  Serving over 500 customers in both the public and private sectors throughout the UK and wider Europe, MASS Systems provides a comprehensive range of products and services built upon many years of experience and expertise in implementing enterprise-wide solutions. Working closely with personnel from ABRO and MASS Systems, Skip Roberts of the FM Works staff visited the UK last June to assist with the initial implementation and training.  Starting with on-demand maintenance using Works Manager, the deployment is moving ahead from the first site at Warminster to other sites in the UK.  Next steps are to deploy e-Works for web-based work requests and PPM Explorer for Planned Preventive Maintenance (PPM). While he was there, Skip also presented FM Works to the UK Archibus User Group and was well received.  We look forward to working with MASS Systems on several more UK-based implementations in the near future.